• Pok Ta Pok, Cancún, MX
  • 011 52 998 883 1018

 

Reservation Policy

All reservations, without exception, are going to be charged right away for the first night or the total of the package reserved on the credit or debit card provided.
Once the reservation is guaranteed, you will have a confirmation by email.

All deposits are subject to the following cancellation policy:

Cancellation must be made 2 days 48 hrs prior the arrival date with no charge fee.
Confirmation is needed to make changes or cancel the reservation.
Cancellation within 2 days prior the arrival date, are NON-REFUNDABLE.

Notes:
19% Taxes are Included in the rates of your reservation.
2 Children FREE under 7 years old. (except in Junior Suites de Luxe)

All suites have lagoon View (except for Standar Rooms)

The Kitchenettes have not stove.

Check In 3:00 pm

Check out 12:00 pm (noon)

The information provided on the reservation request are subject to the Privacy Notice